Return and refund

The Customer is allowed to return the items back if:

  • The Customer notify us by email of his wish to cancel the order within 14 days period after receiving the product. 
  • The product is not opened or used and is in exactly same condition as when the Customer received it.
  • The Customer pays the shipping cost for shipping back to Russia.
  • The Customer prepares the parcel and packs it very well for we receive it in excellent condition without any damage. 

The refund for the goods will be paid within 14 calendar days after we receive the goods back, minus shipping costs that we payed earlier for shipping this order to the Customer.